Recover the work that matters
Imagine an accounts team preparing a report for a customer. Someone opens the shared spreadsheet and finds that yesterday’s figures have been overwritten. The deadline has not moved. Now the team is searching email attachments and asking colleagues whether anyone saved another copy.
The immediate problem is the lost file. The wider cost is the work that stops around it: a report delayed, a customer waiting, and people repeating tasks they thought were finished.
NetLeverage’s File-Level Snapshots keep dated copies of selected business folders. When a document is deleted or changed by mistake, an authorised person can find an earlier copy and download it. The aim is straightforward: get the work back without turning one missing file into a wider interruption.
Protect the work your business cannot afford to repeat
Not every folder has the same importance. Customer documents, financial reports, completed exports and application records can represent hours of work or information that would be difficult to recreate.
Choose the folders that hold that work and arrange a nightly backup. The protection follows those folders as part of the routine, rather than relying on someone remembering to make a copy before going home.
For a reseller looking after several businesses, this starts with a useful conversation: which work would hurt most to lose? For the customer, it turns backup from an abstract service into protection for the documents and records people use every day.
Get one file back without putting everything else on hold
A missing spreadsheet should not require the whole business system to be restored. The person who needs it should be able to look for the file, choose an earlier copy and download it, within their permitted access.
That is what Browse Backups provides. It lets people find a saved version of a file without first asking someone to recover the entire server. Other work does not have to be rolled back just to retrieve that document.
Think again of the accounts team. Instead of gathering fragments from old emails, an authorised team member can look for the report as it stood before the mistake. The team can then check that copy and decide how to use it.
For software vendors and resellers, this gives customers a practical way to resolve everyday file problems. For business owners, it means a clearer route from discovering a mistake to getting the missing work back.
Keep earlier versions, with the storage use in view
An error is not always noticed on the day it happens. A document may look complete until somebody checks it against an order or opens it for the next reporting period. By then, the latest copy may contain the same mistake.
File-Level Snapshots can keep up to thirty dated restore points for each folder. These are saved versions to choose from, so the search can go further back than the most recent backup. How far back those versions reach follows the backup schedule.
The service also shows the folder’s size, the backup space used and the storage saving. Customers and their partners can see what is being kept and what space it takes. Decisions about protection can be based on that information.
Know what ran, and prepare before a change
A backup arrangement is easier to trust when there is a record of the work. The schedule, last result and logs let the team check what happened and follow up when something needs attention.
There is also a place for a backup outside the usual routine. Before a significant change to important files, the team can run one on demand. That provides a saved point to return to if the change does not produce the intended result.
For resellers, these records support a clear conversation about the service delivered. Customers can ask what ran and when, and receive an answer grounded in the record.
Keep copies where your business needs them
Some customers want their backup data available on their own storage as well. Scheduled delivery can send copies to the customer’s network or to storage they control elsewhere.
The Delivery Client and Cloud Dashboard show delivery progress and reports, with logs that can be checked afterwards. Saved versions can be recovered through either, giving customers and authorised support teams a choice of where to work.
Software vendors gain a practical way to help customers retrieve business and application files. Resellers can arrange and review deliveries across the customers they support. Business owners can see where their copies have gone.
The value is not the backup process itself. It is the report that does not need rebuilding, the earlier document available for checking, and a customer who can see how their work is being protected.
Ask us to show you how your important business folders can be protected, reviewed and recovered.
More articles
- Keep the copy you need
- Get data to the right person
- Your copies, within reach
- Backups where you need them
- Protect data. Build confidence.
- Find your missing work
- See your protection at work
- Plan before pressure builds
- Know how your server is doing
- Start the day connected
- Protect customer information
- Resolve recurring problems
- Keep your connections trusted
- The right access for each person
- Work together with AppUnity
- Service evidence for your customers
